Privacy Policy for Haylee Hoefgen Insurance

Effective Date: April 1, 2025


1. Information We Collect

We may collect the following types of information when you interact with our website, advertisements, or lead forms:

  • Personal information such as your name, email address, and phone number

  • Homeownership or property-related details (if voluntarily provided)

  • Technical data including IP address, browser type, and device information

  • Usage data such as pages visited, clicks, and time spent on our site


2. How We Use Your Information

We may use your information to:

  • Contact you about mortgage protection insurance options

  • Provide quotes, policy details, and relevant offers

  • Improve our marketing, advertising, and customer experience

  • Deliver personalized advertisements on platforms like Facebook

  • Comply with applicable laws and regulations


3. Advertising & Tracking Technologies

We may use tracking technologies such as:

  • Facebook Pixel

  • Cookies and similar technologies

These tools help us analyze user behavior, improve ad performance, and show relevant ads to users who have previously interacted with our content.

You can manage your advertising preferences directly through your Facebook account settings.


4. Sharing of Information

Haylee Hoefgen Insurance does not sell your personal information.

We may share your data with:

  • Licensed insurance agents or trusted partners

  • Third-party service providers (such as CRM and marketing platforms)

  • Legal authorities when required by law

All parties are required to maintain the confidentiality and security of your information.


5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.


6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.


7. Third-Party Links

Our ads or website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.


8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


9. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Haylee Hoefgen Insurance

[email protected]


AI Communications & Privacy Policy (TCPA/FCC + AZ/FL Compliant)

Effective Date: April 1, 2026

We value your privacy and comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations, as well as applicable state laws.


1. Information We Collect

We may collect:

  • Name, phone number, email

  • Homeownership and mortgage-related information

  • Communication preferences

  • Records of calls, texts, and interactions (including recordings)


2. AI & Automated Communications Disclosure

We use AI-assisted technologies, including:

  • Automated dialing systems

  • Pre-recorded/artificial voice messages

  • AI-generated voice assistants

  • Automated SMS/MMS messaging systems

These may be used for both inbound and outbound communications, including appointment scheduling, follow-ups, and marketing.


3. Express Written Consent (TCPA Compliance)

By providing your contact information through our website, ads, or forms, you provide prior express written consent to receive:

  • Telemarketing calls and text messages

  • Communications using automatic telephone dialing systems (ATDS)

  • Messages using pre-recorded or artificial voices, including AI-generated voices

from Kyle Insurance and its representatives.

Important Disclosures:

  • Consent is not a condition of purchase

  • Message and data rates may apply

  • Frequency may vary


4. State-Specific Compliance (Arizona & Florida)

Florida Residents (Mini-TCPA)

In accordance with Florida law:

  • We will not initiate telemarketing calls or texts using automated systems without prior express written consent

  • Calls will only be placed between 8:00 AM and 8:00 PM local time

  • We maintain internal Do Not Call (DNC) procedures


Arizona Residents

We comply with Arizona telemarketing and privacy requirements, including:

  • Honoring all Do Not Call requests

  • Providing clear identification during communications

  • Maintaining reasonable data protection safeguards


5. Purpose of Communications

We may contact you to:

  • Respond to inquiries

  • Provide quotes and product information

  • Schedule consultations

  • Send reminders and follow-ups

  • Deliver marketing and promotional messages


6. Opt-Out & Revocation of Consent

You may revoke consent at any time by:

  • Replying STOP to any text message

  • Saying “stop,” “unsubscribe,” or “do not call” during any call

  • Contacting us at: [email protected]

Opt-out requests are processed promptly in accordance with applicable law.


7. Data Sharing

We do not sell personal information. We may share data with:

  • Communication platforms (call/SMS providers)

  • CRM and scheduling tools

  • Service providers assisting in operations

All vendors are required to maintain appropriate safeguards.


8. Call Recording & Monitoring

Calls may be recorded or monitored for:

  • Compliance and legal purposes

  • Quality assurance

  • Training and AI system improvement


9. Data Security & Retention

We use commercially reasonable safeguards to protect your data and retain it only as necessary for:

  • Business operations

  • Legal compliance

  • Dispute resolution


10. Your Rights

You may request to:

  • Access your data

  • Correct inaccuracies

  • Delete your information (subject to legal requirements)

Contact: [email protected]